FeaturesLead Management

Create Better Customer Experience

Lead Management

Helps your business manage and nurture potential customer engagement by capturing every inquiry and enabling consistent follow-ups from one centralized platform.

Keeping your sales team focused on what converts

Connects insight and action so every sales moment feels thoughtful and connected.

AI Lead Scoring

Scores lead intelligently using AI-driven insights, helping sales teams prioritize high-intent opportunities.

Built-In SMS Messaging

Enable direct text communication with leads and customers through individual, bulk, and automated messaging.

Complete Lead Management

View a lead along with all associated deals and activities in a single, connected view, so your sales team always has the full picture.

Connected Lead Engagement

Capture leads and engage customers across channels

Webforms

Webforms

  • Twozo Web forms provide a simple way for visitors to connect with your business and express interest, helping convert online interactions into sales-ready leads.

  • With Twozo CRM, you can customize flexible web forms and place them on your website or share them through social channels to capture inquiries.

  • Each response is instantly logged in Twozo CRM and directed to the appropriate pipeline.

Chat Inbox

Chat Inbox

  • Chat Inbox brings customer conversations into one unified space, giving your sales team complete visibility and control.

  • Twozo CRM connects messages from WhatsApp, Facebook, Instagram, and SMS, eliminating the need to switch between channels and tools.

  • You can directly message customers to their social apps and maintain consistent sales engagement across connected channels.

Integrations That Extend Twozo

Connect seamlessly with Zapier and TeleCMI to extend your CRM beyond its core features.

Zapier

Sync Twozo with thousands of apps

Telecmi

Telecmi

Reach customers through WhatsApp messaging

Facebook

Engage interested people through Facebook messaging

WhatsApp

Connect voice conversations inside the CRM

Instagram

Turn social interest into real customers with Instagram DM's