FeaturesContact Management

Align your contacts with the business flow

Contact Management

Contact Management enables systematic tracking of customer interactions to strengthen relationships and optimize business outcomes

Gain full-spectrum insights on every contact

Designed to help teams move faster and follow up better.

Contact management dashboard

Contact Lifecycle

Gain instant visibility into the progress, current status, and intent of every contact throughout the sales journey.

Built-In Calling

Make and receive phone calls directly from the CRM platform, without switching to separate phone app or device.

Contact Activity Hub

Organize every interaction by adding notes, attaching files, and scheduling activities within each contact record.

A Connected Way to Manage Every Contact

Cohesive features that deliver complete clarity and control over every contact.

Advanced Contact Filtering and Segmentation

Segment your contacts with precision using advanced filtering criteria. Customize views based on key attributes to focus on high-value relationships and business objectives.

Advanced Contact Filtering and Segmentation
No More Duplicate Contacts

No More Duplicate Contacts

Automatically identifies and consolidates redundant records across contacts. Ensures data accuracy by merging records into a unified profile while preserving the most accurate data.

Bulk Contact Uploads and migration

Onboard large volumes of contact data through structured file uploads and automated validation. Records are accurately mapped to CRM fields to maintain data integrity from the point of entry.

Contact migration
Timeline That Tells Everything

Timeline That Tells Everything

View every email, call, note, file, and activity in chronological order. This gives a complete history of how each contact has engaged over time.

Connect Social Messages, Seamlessly

Connect Social Messages, Seamlessly

Connect with customers through their social profiles while keeping conversations linked to their contact records.

Complete Contact View

Store and access all attachments, notes, files and follow-up activities in a single, intuitive view. This allows teams to stay aligned and respond with greater clarity. 

Contact View

Designed for Real Sales Teams

Bulk Email

Launch bulk email campaigns built to reach a large audience and support effective marketing outreach.

Contact Followers

Invite team members to follow specific contacts and stay informed about updates and interactions in real time.

Data fields

Customize and organize contact information using flexible data fields that match your business needs.

Learn more about how Contact Management works in our Knowledge Base article.